Joe Fagan

Former Soccer Star, Now Soccer Fan


February 01, 2018

Sentient AI – Ecommerce Customer Experience

Let’s face it: building up an online store can be hard. With so much competition in the space creating an online store and selling products or services can really be difficult. You need an edge to be able to successfully beat your competitors and guarantee that customers come to your online store instead of theirs. But gaining this edge can also be hard because it seems like everyone has a beautiful website with great products with prices that everyone has. Many business owners do not know how to gain an edge and an advantage over their competition. This is where sentient AI comes in. This AI can do many things such as manage your business, but one of the best thing it can do is to enhance the customer experience so that your customers come to your online store when they need to buy products, not your competitor’s online stores.

Sentient AI can really help support when your customers have questions or concerns. For example, AI can read through an email or a chat message and decide the best response. If your online store receives an email from a customer asking if they have a certain product, AI can easily tell them yes or no quickly so that they can come to your online store and buy the product. Another great thing sentient AI can do to enhance your online store’s customer experience is to ensure that your online store looks great. It can use various testing methods to ensure that your products are easily viewable and can be quickly bought by your customers. If your online store cannot be seen on mobile devices, you are losing out on hundreds of customers. Since most people shop on their phones and devices now when they do their online shopping, you need to be sure that your online store looks beautiful and is easily looked through on mobile. With sentient AI, you can be sure that you have a partner and not just an employee in your business to help you along the way.

Owning an online store can be stressful but with AI you have a partner that you do not have to pay and does not take breaks. Allow sentient AI to manage your online store and to make sure that your customer’s experience is the best that it can be and that you do not have to worry about if your customers are having a bad experience on your online store.

Follow: https://www.linkedin.com/company/sentienttechnologies